Play With Control and Awareness
slotmy believes that a healthy playing experience starts with a clear understanding of the risks, personal limits and control tools available. This page provides a complete guide for all our players.
Our Commitment
Control Tools for slotmy Players
Every player has the right to set their own playing boundaries. slotmy provides a range of control tools accessible directly through your account.
Deposit Limit
Set a daily, weekly or monthly deposit limit on your account. Once a limit is set, the system will automatically reject any deposit that exceeds that amount. Changes to reduce a limit take effect immediately; increases are processed after a cooling-off period.
Session Time Limit
Choose a maximum session duration for each login. When the time is up, the system will notify you and automatically end the session. This feature helps you stay aware of how long you have been playing.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, your account will not allow any further bets until the period resets.
Self-Exclusion
Choose to block access to your account for a set period — from a few days to several months. During the self-exclusion period, you cannot log in, make deposits or place bets. Contact 24/7 support to activate this feature.
Promotion Controls
You can choose to opt out of all promotional offers, bonus emails or notifications related to gambling activity. This option reduces external prompts that encourage you to return to play.
24/7 Live Support
The slotmy support team is available every day, around the clock, via live chat and email in Malay and English. If you feel there is a problem with your gambling habits, contact us — we will guide you to the next steps.
Self-Awareness
Recognise the Warning Signs Early
Responsible gambling starts with honesty towards yourself. Most gambling problems do not happen overnight — they develop gradually without us noticing.
If you identify any of the signs on the side in yourself or someone you care about, it is a signal to pause and reassess your relationship with gambling.
Remember: seeking help is a sign of strength, not weakness. slotmy is ready to help you find the right way forward.
Try the GamCare or Gamblers Anonymous questionnaire for free to assess your level of risk. Responsible gambling is an ongoing journey, not a one-time decision.
Step by Step
How to Activate Self-Exclusion
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01Log In to Your slotmy Account Access your account through the slotmy Login page and enter your login details.
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02Go to Account Settings Find the "Responsible Gambling" or "Account Controls" section in your profile settings menu.
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03Choose Your Exclusion Period Select the duration you want — from a few days to a longer period based on your needs.
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04Confirm Your Request Review and confirm your choice. Self-exclusion takes effect immediately after confirmation.
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05Contact Support If Needed If you encounter any difficulty, the slotmy 24/7 live chat support team is ready to assist in Malay and English.
Limit Options
Manage Your Own Limits
Daily Limit
Set the maximum deposit or loss amount within one calendar day. Suitable for short-term control.
Weekly Limit
At the start of each week, this limit sets the amount you can put into all gambling activity.
Monthly Limit
A longer-term view — a clear monthly gambling budget helps you plan your finances well.
Session Break
Take a forced break of 24 hours or longer without going through a full self-exclusion — suitable for when you feel you need to step back.
Main Guide
Principles of Safe Play at slotmy
slotmy operates under international licensing and takes its social responsibility towards all players seriously. Online gambling is a legal form of entertainment for adults, but like all forms of entertainment, it needs to be managed wisely.
Gambling is not a way to generate income. The outcome of every game is random and determined by an audited random number generator (RNG). No strategy or system can guarantee a win. Every gaming session should be treated as an entertainment expense, not an investment.
Only spend what you can afford. A gambling budget must be kept separate from money needed for living expenses such as rent, food, bills and savings. When the budget limit is reached, stop — do not chase lost money with additional bets.
Do not gamble when you are not in a stable emotional state. Rushed decisions made while angry, sad, stressed or under the influence of alcohol tend to lead to bigger losses. Take a break and come back when your mind is clearer.
Manage your time. It is easy to lose track of time while playing. Use the session time limit feature available in your slotmy account, or set a reminder on your mobile phone.
Quick Tips
Set Limits Before You Play
Decide on your deposit and loss limits before a session starts, not during play.
Schedule Your Play Time
Set aside specific time for playing and stick to that schedule as you would any other activity.
Do Not Borrow Money
Gamble only with your own spare money — never use loans or credit cards.
Involve Someone You Trust
Tell a family member or close friend about the limits you have set — accountability helps.
Take Regular Breaks
Rest for at least 10 minutes every hour. Get up, drink water, and reassess your situation.
Enjoy the Experience
Focus on the entertainment of the game itself, not the financial outcome — this keeps your perspective healthy.
The slotmy platform is for users aged 21 and above only. Underage gambling is strictly prohibited. If you suspect someone under the age of 21 is accessing this platform, please notify our support team immediately.
Immediate Support
If you or someone you know needs immediate help with a gambling problem, contact the slotmy support team now.
Gambling vs Entertainment
✅ Playing within your set budget
✅ Treat winnings as a bonus, not an expectation
✅ Stop when it is no longer fun
⛔ Do not play to get out of financial problems
⛔ Do not chase losses with bigger bets
⛔ Do not play when you are stressed or upset
Frequently Asked Questions
Responsible Gambling Questions
Start a Healthy and Controlled Gaming Experience
slotmy provides a safe and responsible gaming environment. Manage your limits, use 24/7 support in Bahasa Melayu, and enjoy online slots, sports betting and live casino with full confidence. Minimum deposit RM30 only.