Terms & Conditions
Platform Usage slotmy

Acceptance of Terms of Use

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User") and slotmy ("Platform", "we"). These Terms govern your access to and use of the website, mobile application, and all services provided by slotmy.

By accessing, registering, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy. This acceptance takes effect from the date you first use the Platform.

User Eligibility

To register and use slotmy services, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Be an individual who is legally competent to enter into a binding agreement under the laws applicable to you.
• Not be listed on any currently active self-exclusion or national exclusion programme.
• Not be registering on behalf of any third party or corporate entity.
• Be responsible for ensuring that your use of the Platform complies with the local laws applicable to you.

slotmy reserves the right to request proof of identity or age at any time. Failure to provide the required documents may result in temporary account suspension.

Account Registration and Management

Each user is only permitted to hold one (1) active account on the slotmy Platform. Registering multiple accounts — whether using the same or different information — is strictly prohibited and may result in all related accounts and their balances being frozen.

During registration, users are required to provide truthful, accurate, and complete information including full name, MyKad number, a valid email address, and an active mobile number. Users are responsible for keeping their account password secure and not sharing it with any other party.

If you suspect your account has been accessed without authorisation, please contact slotmy customer support immediately via live chat or the 24/7 support email.

Deposits and Payment Methods

The slotmy Platform accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, internet banking via FPX, ShopeePay, and cryptocurrency (USDT, BTC, ETH). The minimum deposit amount for all methods is RM30.

All deposits must come from a legitimate source and be in the name of the registered user. slotmy reserves the right to request additional verification for certain transactions for compliance and security purposes. Deposits made via cryptocurrency will be calculated at the prevailing exchange rate at the time the transaction is processed.

Bonuses, Promotions, and Wagering Requirements

The slotmy welcome bonus provides a 100% match on the first deposit up to a maximum of RM500. This bonus is subject to a wagering requirement of 15 times the bonus amount received before any winnings from the bonus can be withdrawn.

Wagering requirement calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 15 = RM1,500
• Deposit RM1,200 → Bonus RM500 → Balance RM1,700 → Wagering requirement: RM500 × 15 = RM7,500

Each promotion and bonus offer listed on the Platform has its own additional conditions. Users are advised to read the details of each offer before claiming it. The right to cancel or modify any promotion without prior notice is reserved.

Withdrawal

The minimum withdrawal is RM50 per transaction. The typical processing time is between 5 and 30 minutes after the request is approved. Withdrawals will only be processed to a bank account or e-wallet verified under the registered user's name.

Withdrawals cannot be processed if the wagering requirements linked to a bonus have not been met. slotmy reserves the right to hold withdrawal requests for security or compliance review. If an account is identified as involving suspicious activity, the withdrawal process may be placed on hold until the investigation is complete.

General Betting Rules

All bets placed on the slotmy Platform are final once confirmed. Users are fully responsible for every betting decision made. slotmy does not accept requests to cancel bets on the grounds of user error, except in technical situations that affect the Platform as a whole.

In the event of a technical issue, system disruption, or software failure during a game session, slotmy reserves the right to void the relevant round or session and return the balance to the user's account. The Platform's decision in such matters is final.

Prohibited Activities and Abuse

The following are strictly prohibited on the slotmy Platform:

• Registering or operating more than one account.
• Using automation software, bots, artificial intelligence programmes, or any technical tools to exploit games.
• Attempting money laundering or transferring funds in violation of financial laws.
• Bonus abuse through structured betting or hedging techniques that allow a user to meet wagering requirements without genuine risk.
• Sharing or transferring balances between different user accounts.
• Any action intended to defraud, disrupt, or compromise the integrity of the Platform.

Account Suspension and Closure

slotmy reserves the right to suspend or close any user account, with or without prior notice, if there is evidence or reasonable suspicion of a breach of these Terms. Users may also request voluntary account closure at any time through the support channels.

Before account closure, users are encouraged to complete all pending transactions and withdraw any eligible balance. Balances linked to activities that breach these Terms may be forfeited at the Platform's discretion.

Platform Liability Limit

slotmy provides the platform on an "as is" basis and makes no guarantee that the service will be free from interruptions, errors or technical delays at all times. The platform will not be liable for any indirect, consequential or special losses arising from the use of or inability to use the Platform.

Users acknowledge that online gambling carries financial risk. Use of the Platform is at the user's own risk. slotmy is not responsible for any financial decisions made by users based on information found on the Platform.

Amendments to Terms and Conditions

slotmy reserves the right to modify, add or remove any part of these Terms at any time without prior notice. Any changes will take effect immediately upon being posted on this site.

It is the user's responsibility to check this Terms & Conditions page periodically. Continued use of the Platform after any amendment is considered acceptance of the revised terms. The date of the last update will always be displayed at the top of this document.

Governing Law and Dispute Resolution

slotmy operates under an international licence. Any dispute arising from or in connection with these Terms shall first be resolved through consultation between both parties. Users are encouraged to contact our 24/7 customer support team as the first step in resolving any issue.

If a resolution cannot be reached through consultation, the dispute will be referred to an arbitration body recognised by the licensing authority. The arbitration decision is final and binding on both parties.